I currently have QB 2009 Pro VERSION R8. My old pc finally gave out and I built a new pc with Windows 7 Pro.
Everything WAS working fine until the "automatic updates" wanted me to download the Version R10.
After the download and during installation you are told that your file will have to be converted to the new system requirements for R10. I didn't like the fact that I had no choice when it was too late. So I did the update and now I can not email my customers invoices. Also have had a couple minor glitches with R10 that have froze the pc too. Before I go any further, Anyone from Quickbooks needs to know that I DID go to their knowledge base and NO there was not any form of help and YES I did post the question on the site with a couple responses.
Seems that this version is not compatable with Windows 7 to start with. Do you think the "update" would have checked to see what os I have first before downloading?? Or even an email letting me know would have been nice too.
One response to the post was a very long instruction sheet basically to uninstall 2009, look for a patch file, use previous back-up file and re-install. Seems like I'm looking at a big headache and possibly losing over 10 years with this answer.
Off the subject slightly, I do agree with others here that the payroll subscription is Very pricey for 3 or less employees. Intuit seems to be getting more pricey each time they come up with a "new idea". Just my opinion and is not reflected with my rating of the product.
Sincerely,
Dazed and Confused.............Get more detail about QuickBooks Pro 2010.
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