QuickBooks Pro 2010 Buy Now

* The Install *

We tested out QB Pro 2010 by upgrading our 2009 Pro install and loading our company file.

The install took about 15 minutes and retained many of our settings from QB 2009. The installer did hang at the end hand had to be killed with task manager (Win XP).

* First Run *

After installing, we ran QB 2010 and it needed to download an update. This process took about 10 minutes, and then it needed to convert our company file to the new format. Not a big deal, but don't try to load a file from QB 2010 on previous versions--backwards compatibility is lost.

Actually running the program, we find some minor updates, as well as many familiar old annoyances. The toolbar is again littered with icons for Intuit products we're not interested in (we had cleaned this up when we installed 2009). The Intuit Community pops up, but you can disable it in preferences.

The interface is littered with Intuit products they want you to buy. For example, there is an item "Email Marketing" in three separate menus, Company, Customer, and Online Services. We tried this menu option and it complained that IE was not our default browser. (Duh, it's called security.)

* Summary *

QuickBooks Pro 2010 is a minor update (the new company snapshot is nice, the new products they're trying to sell you are not) feature-wise. The software works well enough to tolerate and everybody uses it. Accountants know it. This is why we use it. We wish there was another option for us as Intuit is not a customer-friendly company in our opinion. They try to hard to get you to pay for minor features that should be included. They should spend more focus on the customer experience and let the revenue streams follow, not vice versa.Get more detail about QuickBooks Pro 2010.